65L Waterproof Oxford Mountaineering Backpack with Rain Cover

Free Returns for inMivo Members.

Cancellation

We accept order cancellation before the product is shipped or produced. If the order is cancelled, you will receive a full refund. We cannot cancel the order if the product has already been shipped.

Returns (if applicable)

We accept product returns. Customers have the right to request a return within 14 days of receipt.
To be eligible for a return, your item must be unused and in the same condition in which you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Do not return your purchase to the manufacturer.
Customers will only be charged once, at most, for shipping costs (this includes returns); There will be no restocking to be charged to consumers for returning the product.

Refunds (if applicable)

Once your return has been received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, your refund will be processed and a credit will automatically be applied to your credit card or original payment method within a few days.

Late or missing refunds (if applicable)

If you still haven't received a refund, first check your bank account again.
Then contact the credit card company; It may take some time for the refund to be officially posted. Then contact your bank. There is usually some processing time before a refund is posted. If you've done all this and still haven't received your refund, please contact us at terande1986@outlook.com

Please contact our customer service at terande1986@outlook.com  to obtain the return address.

SHIPPING

Our goal is to give you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers around the world, ensuring we deliver the highest levels of responsiveness to you at all times.
The delivery time for the order is divided into two parts:

Processing time: order verification, quality control and packaging. All orders are shipped to the distribution center for dispatch within 48 hours of placing the order.

Shipping time: refers to the time it takes for items to ship from our distribution center to their destination.

SHIPPING TIME IN DIFFERENT REGIONS :
Nordic:
Standard shipping : 12-15 BUSINESS DAYS ($8.9USD)
VIP Shipping: 5-7 BUSINESS DAYS ($15.9USD)

Western Europe, Central Europe, Southern Europe:
Standard shipping : 10-12 BUSINESS DAYS ($8.9USD)
VIP shipping: 5-6 BUSINESS DAYS ($15.9USD)

Eastern Europe:
Standard shipping : 8-10 BUSINESS DAYS ($8.9USD)
VIP Shipping: 4-6 BUSINESS DAYS ($15.9USD)

North America:
Standard Shipping : 10-15 BUSINESS DAYS ($8.9USD)
VIP Shipping: 6-7 BUSINESS DAYS ($15.9USD)

Proper care and regular maintenance help make your Benchmade knife yours, for life. Here are some tips for keeping your Benchmade in peak condition:

• Prevent Rust:All steels, regardless of grade or price, can eventually rust. To avoid corrosion, always keep your knife clean, dry, and lightly lubricated. If rust or spotting appears, a quality semi-chrome metal polish can usually restore the finish.

• Hand-Wash Only:Always hand-wash your knife with warm water and mild dish soap, then dry thoroughly.

• Use as Intended:Benchmade knives are precision cutting tools. Do not use your knife as a pry-bar, screwdriver, chisel, or punch—unless specifically designed for those functions.

• Sharpen with Care:If sharpening at home, avoid grinding wheels and high-speed machinery, as they can damage the blade. Use appropriate hand-sharpening methods for best results.

• Tighten Hardware:Over time, handle, pivot, and pocket clip screws may loosen. Use T6 and T10 Torx drivers for adjustments and apply a small amount of releasable thread-locker to maintain secure fittings.